Module 3 Communications

Module Overview

This unit addresses the tools and knowledge required by an individual to communicate effectively in their role and appreciate the importance of stakeholder management in the nuclear sector, in particular in managing complex projects.  Effective communications will lead to effective decision making ensuring safety remains the number one priority at all times.

The main outcomes are that an individual will;-

1. Understand the key stakeholders in delivery of nuclear work
2. Understand the importance of stakeholder management in the nuclear context
3. Understand the importance of maintaining an auditable trail (log book, work record, live files) and where this fits in the delivery of a safety case and lifetime records
4. Understanding of how important it is to identify the target audience and the appropriate message
5. The ability to appraise and evaluate material, using relevant sources to support a communication output
6. Recognise the value in delivering simple messages even when presenting complex technical material
7. Recognise the value in robust arguments, identifying potential contentious issues and the appropriate responses to address
8.  Have an awareness of different formats to present data and as a result have the ability to present data in the appropriate format ensuring the recipient can understand the message easily
9. Understand the communications methods used in a technical forum ie technical drawings, specifications, systems diagrams
10. Have the ability to summarise information to deliver simple, high level messages and conversely the ability to deliver complex reports simply (able to tell a story)

The module comprises 6 units, all of which are mandatory

Assessment

Outcomes will be tested by;

Outcomes will be tested by one of the following mechanisms;

• written examination
• structured interview to assess how behaviours have been embedded by the learner
• work based case study from the candidates own role in the organisation.

The course duration is 3 days and the cost is £592.00 +(exc. VAT), the course is scheduled to run 12th-14thJune-Bristol, 17th-19th July-London and 23rd-25th October-Manchester. The course is accredited at CMI.

For Further Information and Booking Contact 20|20 Business Direct

• 0791 509 1289           
• debbie.wilkinson@2020.eu.com   
• 2020businessgroup.com

Or you can use the booking form below for 20|20